Shipping Policy

At Aseel House, we are committed to delivering your orders quickly, safely, and efficiently across Pakistan.

Order Processing

• All orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• Major Cities: 2–4 business days

• Other Areas: 3–7 business days

Delivery times may vary depending on your location and courier service availability.

Shipping Charges

• Shipping charges are calculated at checkout.

• We may offer Free Shipping on selected products or promotional campaigns.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across most cities in Pakistan. Please ensure someone is available to receive and pay for the order at the delivery address.

Order Tracking

Once your order has been dispatched, you may receive a tracking number via SMS, WhatsApp, or email (where applicable) so you can track your shipment.

Delivery Delays

While we strive to deliver every order on time, delays may occur due to:

• Public holidays

• Severe weather conditions

• Courier service delays

• Remote delivery locations

We appreciate your patience in such situations.

Incorrect Address

Please ensure that your shipping address and contact number are correct before placing your order. Aseel House is not responsible for delays or failed deliveries caused by incorrect shipping information.

Damaged or Missing Items

If you receive a damaged product or your order is incomplete, please contact us within 48 hours of receiving your package. Our support team will review the issue and assist you with a suitable solution.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team.

Thank you for shopping with Aseel House!