At Aseel House, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you shop with us.
Aseel House is powered by Shopify, which helps us securely operate our store, process orders, and provide you with the best possible shopping experience.
Information We Collect
When you visit or shop with us, we may collect:
Contact details — name, address, phone number, email
Order & payment information — items purchased, transaction details, and payment confirmation (we do not store your full card details — this is handled securely by our payment provider)
Account details — if you create an account with us
Communication records — messages you send us via email, WhatsApp, or our contact form
Device & usage data — such as your IP address, browser type, and how you interact with our website
How We Use Your Information
We use your information to:
Process and deliver your orders
Provide customer support and respond to your inquiries
Send order updates and, if you opt in, promotional offers
Improve our website and product offerings
Prevent fraud and keep our store secure
Meet our legal obligations
Sharing Your Information
We do not sell your personal information. We only share it with:
Trusted service providers who help us run our store (e.g., Shopify, payment processors, delivery/courier partners)
Authorities, when required by law
Your Rights
You have the right to:
Access the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your data
Opt out of marketing emails at any time (via the unsubscribe link)
To exercise any of these rights, simply contact us using the details below.
Data Security
We take reasonable measures to protect your information, but no online system is 100% secure. We recommend not sharing sensitive information through unsecured channels.
Children's Privacy
Our Services are not intended for children. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, reach out to us:
📧 Email: aseelhouseofficial@gmail.com
📍 Address: Aseel House, Humza, Al Shifa, 24, Riyadh 14721, Saudi Arabia