At Aseel House, we are committed to delivering your orders quickly, safely, and efficiently across Saudi Arabia.
Order Processing
All orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Major Cities (Riyadh, Jeddah, Dammam, etc.): 2–3 business days
Other Areas: 3–5 business days
Delivery times may vary depending on your location and courier availability.
Shipping Charges
Shipping charges are calculated at checkout.
We may offer free shipping on selected products or during promotional campaigns.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) across most cities in Saudi Arabia. Please ensure someone is available at the delivery address to receive and pay for the order.
Order Tracking
Once your order is dispatched, you'll receive a tracking number via WhatsApp, SMS, or email (where applicable) so you can follow your shipment.
Delivery Delays
While we strive to deliver every order on time, delays may occasionally occur due to:
Public holidays
Severe weather conditions
Courier service delays
Remote delivery locations
We appreciate your patience if this happens.
Incorrect Address
Please double-check that your shipping address and contact number are correct before placing your order. Aseel House is not responsible for delays or failed deliveries caused by incorrect shipping information.
Damaged or Missing Items
If you receive a damaged product or your order is incomplete, contact us within 48 hours of delivery. Our team will review the issue and help find a suitable solution.
Contact Us
For any shipping or order-related questions, reach out to us:
📧 aseelhouseofficial@gmail.com
Thank you for shopping with Aseel House!