OVERVIEW
Welcome to Aseel House! The terms "we," "us," and "our" refer to Aseel House. Aseel House operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Aseel House is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service ("Terms"), together with any policies referenced herein, describe your rights and responsibilities when using our Services. Please read them carefully, as they include important information about your legal rights, warranty disclaimers, and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use or access our Services.
SECTION 1 — ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your jurisdiction, or have permission from a parent/guardian. You may be asked to provide information such as your email, billing, payment, and shipping details. You confirm this information is accurate and complete.
You are solely responsible for keeping your account credentials secure and for all activity under your account. Accounts may not be sold, transferred, or shared.
SECTION 2 — OUR PRODUCTS
We aim to accurately represent our products, but colors and appearance may vary slightly depending on your device's screen settings. We do not guarantee that products will exactly match how they appear online.
Product descriptions may be changed at any time without notice. We reserve the right to discontinue any product or limit quantities available to any person or region.
SECTION 3 — ORDERS
Placing an order is an offer to purchase, which we may accept or decline at our discretion. Orders are only confirmed once payment (or COD confirmation) is processed. Please review your order carefully — cancellations may not be possible once an order is accepted. If we cancel or modify your order, we'll notify you via the email or phone number provided.
Returns and exchanges are handled according to our Refund Policy. Products purchased through our store are for personal use only and not for resale or export.
SECTION 4 — PRICES AND BILLING
Prices, discounts, and promotions may change without notice. The price charged is the one shown at checkout and confirmed in your order confirmation. Prices exclude shipping unless stated otherwise.
You agree to provide accurate payment and account information and to keep it updated so we can process your orders correctly.
SECTION 5 — SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed. We are not liable for delays caused by courier services, weather, or other events outside our control. Once an order is handed to the courier, responsibility for the shipment transfers accordingly, in line with our Shipping Policy.
SECTION 6 — INTELLECTUAL PROPERTY
All content on our Services — including our name, logo, product descriptions, images, and designs — is owned by Aseel House or its licensors and is protected under applicable intellectual property laws.
You may use our Services for personal, non-commercial use only. You may not copy, reproduce, modify, distribute, or republish any content from our Services without our prior written permission.
SECTION 7 — OPTIONAL TOOLS
We may provide access to third-party tools as part of our Services. These are provided "as is," without warranties, and we are not responsible for your use of them. Please review any third party's own terms before use.
SECTION 8 — THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these sites. Any transactions or interactions with third parties are at your own risk.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
Aseel House is powered by Shopify, which enables us to provide our Services. All purchases you make are directly with Aseel House. Shopify is not responsible for any aspect of the sales between you and us, and you release Shopify from any claims related to your purchases.
SECTION 10 — PRIVACY POLICY
Your personal information is handled according to our Privacy Policy. By using our Services, you acknowledge that you've read and understood it.
SECTION 11 — FEEDBACK
Any feedback, reviews, or suggestions you share with us may be used by Aseel House for any purpose, including improving our Services, without compensation. You confirm that any feedback you provide is your own and doesn't violate any third party's rights.
SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS
Our Services may occasionally contain errors related to pricing, descriptions, or availability. We reserve the right to correct these at any time, including after an order has been placed.
SECTION 13 — PROHIBITED USES
You agree to use our Services only for lawful purposes. You may not use our Services to violate any law, infringe on intellectual property rights, harass others, transmit false information, spread malware, or interfere with the security or functioning of our Services. We reserve the right to suspend or terminate accounts that violate these Terms.
SECTION 14 — AGENTS
Any automated software or "agent" accessing our Services on your behalf must clearly identify itself as such and must not attempt to bypass security measures or impersonate human interaction. We reserve the right to limit or block automated access to our Services.
SECTION 15 — TERMINATION
We may terminate your access to our Services at any time, at our discretion, without notice. Certain sections of these Terms (including Intellectual Property, Liability, and Privacy) will continue to apply even after termination.
SECTION 16 — DISCLAIMER OF WARRANTIES
Our Services and products are provided "as is" and "as available," without warranties of any kind, express or implied. We do not guarantee that our Services will be uninterrupted, timely, secure, or error-free.
SECTION 17 — LIMITATION OF LIABILITY
To the fullest extent permitted by law, Aseel House and its partners, employees, and affiliates are not liable for any indirect, incidental, or consequential damages arising from your use of our Services or products.
SECTION 18 — INDEMNIFICATION
You agree to indemnify and hold harmless Aseel House, Shopify, and our affiliates from any claims, damages, or losses arising from your violation of these Terms or misuse of our Services.
SECTION 19 — GOVERNING LAW
These Terms are governed by the laws of the Kingdom of Saudi Arabia, without regard to conflict of law principles.
SECTION 20 — CHANGES TO TERMS
We may update these Terms from time to time. Continued use of our Services after changes are posted means you accept the revised Terms.
Contact Us
If you have any questions about these Terms of Service, please contact us:
📧 Email: aseelhouseofficial@gmail.com
📍 Address: Aseel House, Humza, Al Shifa, 24, Riyadh 14721, Saudi Arabia